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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
EventStorming on a long working surface: colored event cards form a business flow, friction points are marked, and a boundary separates different areas of responsibility.
Domain Modeling
EventStorming
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.
Complexitysame
MediumMediumMediumMedium
Timedifferent
120 min initial, dann laufend2-8 h1-2 h1-3 h
Participantsdifferent
3-65-124-125-30
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
HEART-GSM Table, DashboardEvent Timeline, Ubiquitous Language, Boundaries, Open QuestionsAlignment Map, Open Issues, Decision QuestionsConsensus Clusters, Theme Titles, Priority Areas
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
Domain-Driven DesignEventsDiscoveryWorkshop
AlignmentStakeholdersStrategyFacilitation
FacilitationConsensusWorkshopAlignment
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