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| Criterion | ![]() UX Research HEART Framework | ![]() UX Research Empathy Mapping | ![]() Product Strategy KPI Tree |
|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 120 min initial, dann laufend | 30–60 min | 90-180 min initial, dann laufend |
Participantsdifferent | 3-6 | 4-8 | 3-8 |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | Empathy Map, Assumptions List, Research Gaps | KPI Tree, Owner List |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | SynthesisQualitativeWorkshop | MetricsStrategyAlignmentMeasurement |
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Methods with strong topical overlap with the current selection, not yet in the comparison.






