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| Criterion |  UX Research HEART Framework |  Decision Making Delphi Method |  Decision Making Trade-off Analysis |  Business Strategy Balanced Scorecard |
|---|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. | With limited resources, quality, speed, cost, and risk almost always compete with each other. Trade-off Analysis makes these tensions explicit and prevents decisions from producing hidden side effects. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. |
Complexitydifferent | Medium | High | Medium | High |
Timedifferent | 120 min initial, dann laufend | 1-4 Wochen | 45-120 min | Halber Tag bis mehrere Wochen |
Participantsdifferent | 3-6 | 6-30 Experten | 2-8 | 4-12 |
Formatdifferent | Workshop + async | Async | Workshop + async | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | Expert Forecast, Consensus Range, Assumption Notes | Trade-off Matrix, Criteria List, Decision Rationale, Accepted Downsides | Balanced Scorecard, Strategic Measures, Initiative Map |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | ForecastingExpertsDecisionStrategy | TradeoffsDecisionCriteriaOptions | StrategyMetricsExecution |