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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for DACI
Decision Making
DACI
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Paper illustration for RAPID
Decision Making
RAPID
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.In complex management decisions, clarity is often missing about who recommends, who agrees, and who makes the decision. RAPID creates this assignment and stabilizes decisions across several levels.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
120 min initial, dann laufend30-60 min90-180 min45-90 min
Participantsdifferent
3-62-104-123-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
HEART-GSM Table, DashboardDACI Matrix, Decision Owner, Decision LogDecision Rights Matrix, AgreementRAPID Role Map, Recommendation, Decision Log
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
DecisionRolesGovernanceAlignment
DecisionGovernanceAlignmentResponsibility
DecisionRolesGovernance
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