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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper scorecard with four perspectives, connected objective cards and columns for measures, targets and initiatives.
Business Strategy
Balanced Scorecard
Paper illustration for OODA Loop.
Decision Making
OODA Loop
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures.In dynamic situations, decisions become outdated faster than they can be prepared. The OODA Loop holds observing, orienting, deciding, and acting together as a recurring rhythm so reaction does not slide into inertia.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.
Complexitydifferent
MediumHighMediumHigh
Timedifferent
120 min initial, dann laufendHalber Tag bis mehrere Wochen15-60 min je Zyklus1-4 Wochen
Participantsdifferent
3-64-121-86-30 Experten
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncAsync
Outputdifferent
HEART-GSM Table, DashboardBalanced Scorecard, Strategic Measures, Initiative MapSituation Assessment, Decision Loop, Action UpdatesExpert Forecast, Consensus Range, Assumption Notes
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
StrategyMetricsExecution
DecisionChangeLearningStrategy
ForecastingExpertsDecisionStrategy
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