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| Criterion | ![]() UX Research HEART Framework | ![]() Business Strategy Balanced Scorecard | ![]() Product Discovery Outcome-Driven Innovation |
|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. | Outcome-Driven Innovation clarifies customer problems, solution opportunities, and evidence. It separates jobs, desired outcomes, importance, satisfaction, and opportunity, and captures results as desired outcome statements, an opportunity landscape, and segments by underserved needs. |
Complexitydifferent | Medium | High | High |
Timedifferent | 120 min initial, dann laufend | Halber Tag bis mehrere Wochen | Mehrere Wochen |
Participantsdifferent | 3-6 | 4-12 | 2-6 researchers plus sample |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | Balanced Scorecard, Strategic Measures, Initiative Map | Desired outcome statements, Opportunity landscape, Segmentation by underserved needs, Innovation hypotheses |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | StrategyMetricsExecution | OutcomesInnovationResearchQuantitative |
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