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| Criterion | ![]() UX Research HEART Framework | ![]() Business Strategy Balanced Scorecard | ![]() Product Strategy Impact Mapping | ![]() UX Research Diary Study |
|---|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. | When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures. | When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory. |
Complexitydifferent | Medium | High | Medium | Medium |
Timedifferent | 120 min initial, dann laufend | Halber Tag bis mehrere Wochen | 45-90 min | 1-4 Wochen |
Participantsdifferent | 3-6 | 4-12 | 3-8 | 5-20 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Async |
Outputdifferent | HEART-GSM Table, Dashboard | Balanced Scorecard, Strategic Measures, Initiative Map | Impact Map, Outcome Hypotheses, Delivery Options | Diary Entries, Longitudinal Patterns, Experience Timeline |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | StrategyMetricsExecution | OutcomesStrategyBehaviorPlanning | UX researchTrackingBehavior |



