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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Paper illustration for DACI
Decision Making
DACI
Paper illustration for RAPID
Decision Making
RAPID
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.In complex management decisions, clarity is often missing about who recommends, who agrees, and who makes the decision. RAPID creates this assignment and stabilizes decisions across several levels.
Complexitydifferent
MediumLowLowMedium
Timedifferent
120 min initial, dann laufend45-90 min30-60 min45-90 min
Participantsdifferent
3-62-82-103-12
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
HEART-GSM Table, DashboardAssumption List, Critical Assumptions, Learning PlanDACI Matrix, Decision Owner, Decision LogRAPID Role Map, Recommendation, Decision Log
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
AssumptionsRiskDecisionDiscovery
DecisionRolesGovernanceAlignment
DecisionRolesGovernance
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