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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
120 min initial, dann laufend1-2 h90-180 min60–90 min
Participantsdifferent
3-64-123-62-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
HEART-GSM Table, DashboardAlignment Map, Open Issues, Decision QuestionsGQM Table, Metric ProfilesStakeholder Map, Engagement Plan, Risk Notes
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
AlignmentStakeholdersStrategyFacilitation
MetricsMeasurementEngineeringAlignment
StakeholdersAlignmentFacilitationChange
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