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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
A structured reflection surfaces what was liked, learned, lacked, and longed for. It is a conversation format and does not validate actions automatically.
Agile
4Ls Retrospective
Paper illustration of a team retrospective with three separate Start, Stop, and Continue areas and a shared action list.
Agile
Start Stop Continue
The Scrum Team inspects people, interactions, processes, tools, and the Definition of Done, then agrees on a few testable improvements.
Agile
Sprint Retrospective
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When a sprint should not only be assessed but also learned from, it captures experience in clear learning categories. It records what worked, what's missing, and what should run differently next time.When a team wants to deliberately adjust its working behavior, it makes habits visible and assessable. It focuses on concrete changes instead of diffuse mood.When a sprint is over and friction shouldn't simply be carried forward, it opens the view onto collaboration and patterns. It creates space to see causes and changes together.
Complexitydifferent
MediumLowLowLow
Timedifferent
120 min initial, dann laufend45–75 min30-60 minUp to 3 hours for a one-month Sprint; shorter Sprints are usually shorter
Participantsdifferent
3-6Team members involved3-12Scrum Team
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
HEART-GSM Table, Dashboard4Ls Board, Learning Themes, Improvement ActionsStart Stop Continue Board, Improvement ActionsImprovement actions, Team agreements
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
RetrospectiveLearningReflectionTeam
RetrospectiveImprovementTeamReflection
RetrospectiveImprovementLearning
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