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| Criterion |  Engineering Goal Question Metric |  UX Research HEART Framework |  Decision Making Delphi Method |  Business Strategy Balanced Scorecard |
|---|---|---|---|---|
Purposedifferent | Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. |
Complexitydifferent | Medium | Medium | High | High |
Timedifferent | 90-180 min | 120 min initial, dann laufend | 1-4 Wochen | Halber Tag bis mehrere Wochen |
Participantsdifferent | 3-6 | 3-6 | 6-30 Experten | 4-12 |
Formatdifferent | Workshop | Workshop + async | Async | Workshop + async |
Outputdifferent | GQM Table, Metric Profiles | HEART-GSM Table, Dashboard | Expert Forecast, Consensus Range, Assumption Notes | Balanced Scorecard, Strategic Measures, Initiative Map |
Tagsno overlap | MetricsMeasurementEngineeringAlignment | MetricsUX researchMeasurementSatisfaction | ForecastingExpertsDecisionStrategy | StrategyMetricsExecution |