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Criterion
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumLowLow
Timedifferent
90-180 min45-90 min30-120 min15-30 min
Participantsdifferent
3-62-52-62-6
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
GQM Table, Metric ProfilesA3 Report, Action Plan, Root Cause AnalysisObservation Notes, Improvement IdeasRoot cause notes, Countermeasures
Tagsno overlap
MetricsMeasurementEngineeringAlignment
LeanProblem solvingCoachingOperations
LeanObservationProcessOperations
Root causeIncidentLeanProblem solving
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