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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of Value Chain Analysis with its method-specific working model.
Business Strategy
Value Chain Analysis
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of a Business Model Canvas with nine connected compartments, a few notes and symbols for customers, delivery and economic relationships.
Business Strategy
Business Model Canvas
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.Value Chain Analysis shows where value is created, costs accrue, and differentiation becomes possible along the process. It compares strengths, risks, market logic, and courses of action. The result is captured as a value-chain map and lever list.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.The Business Model Canvas condenses a business model to its key building blocks and assumptions. It makes variants quickly comparable and reveals gaps before validation or implementation begins.
Complexitydifferent
LowHighMediumMedium
Timedifferent
30-120 minHalf day45-90 min1-2 h
Participantsdifferent
2-63-82-52-8
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasValue Chain Map, Lever ListA3 Report, Action Plan, Root Cause AnalysisBusiness Model Canvas, Assumption List, Business Hypotheses
Tagsno overlap
LeanObservationProcessOperations
StrategyBusiness modelDiagnosisAnalysis
LeanProblem solvingCoachingOperations
Business modelStrategyValueInnovation
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