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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of Strategic-Tactical-Operational Planning with its method-specific working model.
Business Strategy
Strategic, Tactical and Operational Planning
Paper illustration for Learning Review.
Operations
Learning Review
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.It places decisions and artifacts at the right level. Strategic planning clarifies direction, tactical planning translates it into programs, and operational planning steers concrete processes.After a project phase with mixed results, the method makes learning from the individual case reusable. It connects events, decisions, and systemic conditions into robust insights.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
LowMediumMediumLow
Timedifferent
30-120 min90-180 min1-3 h15-30 min
Participantsdifferent
2-64-123-102-6
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Observation Notes, Improvement IdeasPlanning Levels Map, Cadence Model, Planning Artifact InventoryLearning Review Notes, System Factors, Improvement ActionsRoot cause notes, Countermeasures
Tagsno overlap
LeanObservationProcessOperations
CadenceGovernanceExecution
LearningRetrospectiveIncidentOperations
Root causeIncidentLeanProblem solving
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