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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration of Power-Interest Grid with a method-specific labelled workspace.
Facilitation
Power Interest Grid
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy.
Complexitydifferent
LowMediumMediumLow
Timedifferent
30-120 min1-3 h1-2 h30-60 min
Participantsdifferent
2-62-64-122-8
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Observation Notes, Improvement IdeasStandard Work Sheet, Deviation List, Improved Standard, Training NeedsAlignment Map, Open Issues, Decision QuestionsPower Interest Grid, Strategy per Stakeholder
Tagsno overlap
LeanObservationProcessOperations
LeanProcessQuality
AlignmentStakeholdersStrategyFacilitation
StakeholdersFacilitationAlignmentPlanning
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