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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of Scatter Diagram with its method-specific working model.
Operations
Scatter Diagram
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When the question is whether two measures are related, the method makes patterns in the data picture visible. It separates felt correlations from relationships that actually show up in the data.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
LowLowMediumHigh
Timedifferent
30-120 min30-90 min1-3 h2-6 h
Participantsdifferent
2-61-42-63-10
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Observation Notes, Improvement IdeasScatter Plot, Korrelationsnotiz, HypothesenlisteStandard Work Sheet, Deviation List, Improved Standard, Training NeedsFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
LeanObservationProcessOperations
Root causeQualityVisualization
LeanProcessQuality
RiskQualityOperationsRoot cause
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