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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.
Complexitydifferent
LowLowHighMedium
Timedifferent
30-120 min30-90 min0.5-3 Tage60-180 min
Participantsdifferent
2-62-105-154-20
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Observation Notes, Improvement IdeasRich Picture, Problem Framing NotesRich Picture, Root Definitions, Conceptual Models, Change AgendaCynefin Map, Domain-specific Actions, Sensemaking Notes
Tagsno overlap
LeanObservationProcessOperations
Systems thinkingSoft systemsFramingVisualization
Soft systemsComplexitySensemakingSystems thinking
ComplexitySensemakingDecision
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