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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Starfish Retrospective
Agile
Starfish Retrospective
Paper illustration of a team retrospective with three separate Start, Stop, and Continue areas and a shared action list.
Agile
Start Stop Continue
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When improvement options need to be sorted more finely than just start and stop, it brings observations into clear kinds of action. This makes visible what should be done more, less, newly, or continued.When a team wants to deliberately adjust its working behavior, it makes habits visible and assessable. It focuses on concrete changes instead of diffuse mood.
Complexitydifferent
LowMediumLowLow
Timedifferent
30-120 min1-3 h45-90 min30-60 min
Participantsdifferent
2-63-104-123-12
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Observation Notes, Improvement IdeasProcess Map, Handoff List, Improvement BacklogStarfish Board, Practice Changes, ExperimentsStart Stop Continue Board, Improvement Actions
Tagsno overlap
LeanObservationProcessOperations
ProcessOperationsImprovement
RetrospectiveImprovementExperimentsTeam
RetrospectiveImprovementTeamReflection
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