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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Feynman Technique.
Knowledge Modeling
Feynman Technique
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.The Feynman Technique checks understanding by explaining a topic so that it stays easy for others to understand. It makes knowledge gaps visible before they become costly in everyday work.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowMediumLowMedium
Timedifferent
30-120 min1-3 h20-60 min45-90 min
Participantsdifferent
2-63-1012-5
Formatdifferent
WorkshopWorkshopAsyncWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasProcess Map, Handoff List, Improvement BacklogPlain-language Explanation, Knowledge Gaps, Study NotesA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
LeanObservationProcessOperations
ProcessOperationsImprovement
LearningKnowledgeUnderstanding
LeanProblem solvingCoachingOperations
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