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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Eat the Frog
Operations
Eat the Frog
Paper illustration for Ivy Lee Method
Operations
Ivy Lee Method
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.The method protects energy and attention for the task that creates the largest progress and is often postponed.With a restless workday full of too many open items, the method creates radical simplicity. It directs attention to a short sequence instead of a broad, still-open field.
Complexitydifferent
LowMediumLowLow
Timedifferent
30-120 min1-3 h15-90 min daily5-10 min daily
Participantsdifferent
2-63-1011
Formatdifferent
WorkshopWorkshopAsyncAsync
Outputdifferent
Observation Notes, Improvement IdeasProcess Map, Handoff List, Improvement BacklogPriority Task, Completion Note, Daily FocusDaily Priority List, Completion Notes
Tagsno overlap
LeanObservationProcessOperations
ProcessOperationsImprovement
PrioritizationProductivityFocusExecution
PrioritizationProductivityExecution
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