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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
Value Stream Mapping workspace showing the question, observations, and next decision.
Delivery
Value Stream Mapping
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.When delivery work dissolves into wait times, handoffs, and hidden effort, Value Stream Mapping makes the actual flow visible. The method exposes bottlenecks, idle time, and feedback loops so lead time and improvement levers become tangible.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30-120 min1 h bis mehrere Wochen1-3 h45-90 min
Participantsdifferent
2-61-84-102-5
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasPDCA Log, Experiment Plan, Learning Outcome, Standard ChangeCurrent-state map, Future-state map, Bottleneck listA3 Report, Action Plan, Root Cause Analysis
Tags1 shared
LeanObservationProcessOperations
Continuous improvementLeanExperiments
LeanFlowWasteDelivery
LeanProblem solvingCoachingOperations
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