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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30-120 min1 h bis mehrere Wochen45-90 min1-3 h
Participantsdifferent
2-61-82-53-10
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Observation Notes, Improvement IdeasPDCA Log, Experiment Plan, Learning Outcome, Standard ChangeA3 Report, Action Plan, Root Cause AnalysisProcess Map, Handoff List, Improvement Backlog
Tagsno overlap
LeanObservationProcessOperations
Continuous improvementLeanExperiments
LeanProblem solvingCoachingOperations
ProcessOperationsImprovement
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