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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Option Framing.
Decision Making
Option Framing
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.In early decisions, alternatives are often still vague, incomplete, or blended together. Option Framing brings every possibility into a comparable form and makes visible which variant actually fits the question.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
30-120 min45-120 min0.5-5 Tage1-3 h
Participantsdifferent
2-63-84-103-10
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Observation Notes, Improvement IdeasOption Frames, Assumption Notes, Comparable Shortlist, Decision InputsKaizen Charter, Waste List, Improvement Experiments, Standard Work UpdateProcess Map, Handoff List, Improvement Backlog
Tagsno overlap
LeanObservationProcessOperations
OptionsDecision framingStrategyComparison
LeanContinuous improvementOperations
ProcessOperationsImprovement
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