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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of Family Tree Analysis with its method-specific working model.
Operations
Family Tree Analysis
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.For a series of incidents with a similar pattern, the method arranges individual events as branches of a common origin. It makes visible which conditions keep recurring.
Complexitydifferent
LowHighMediumMedium
Timedifferent
30-120 minMehrere Tage bis Wochen45-90 min2-4 h
Participantsdifferent
2-62-62-52-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasMORT Worksheets, Findings per Branch, Corrective Actions, Systemic RecommendationsA3 Report, Action Plan, Root Cause AnalysisFamily Tree Diagram, Pattern Notes, Systemic Measures
Tagsno overlap
LeanObservationProcessOperations
Root causeSafetySystemicIncident
LeanProblem solvingCoachingOperations
Root causePatternsIncidentSystemic
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