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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowHighMediumMedium
Timedifferent
30-120 minHalf day1-3 h45-90 min
Participantsdifferent
2-63-122-82-5
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasLeverage Map, Action StrategyContext Map, Integration Patterns, Boundary NotesA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
LeanObservationProcessOperations
Systems thinkingChangeStrategy
Domain-Driven DesignBoundariesStrategy
LeanProblem solvingCoachingOperations
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