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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of the Force Field Analysis working structure.
Decision Making
Force Field Analysis
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.In change initiatives, supporting and restraining forces sit at the table at the same time. Force Field Analysis makes these tensions explicit and shows where change can be pushed forward by strengthening or relieving.
Complexitydifferent
LowHighMediumLow
Timedifferent
30-120 minHalf day45-90 min45-90 min
Participantsdifferent
2-63-122-53-12
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Observation Notes, Improvement IdeasLeverage Map, Action StrategyA3 Report, Action Plan, Root Cause AnalysisForce Field Map, Change Levers, Risk Notes
Tagsno overlap
LeanObservationProcessOperations
Systems thinkingChangeStrategy
LeanProblem solvingCoachingOperations
ChangeDecisionStrategy
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