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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Paper illustration of Strategic-Tactical-Operational Planning with its method-specific working model.
Business Strategy
Strategic, Tactical and Operational Planning
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.It places decisions and artifacts at the right level. Strategic planning clarifies direction, tactical planning translates it into programs, and operational planning steers concrete processes.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
30-120 min0.5-5 Tage90-180 min1-3 h
Participantsdifferent
2-64-104-123-10
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Observation Notes, Improvement IdeasKaizen Charter, Waste List, Improvement Experiments, Standard Work UpdatePlanning Levels Map, Cadence Model, Planning Artifact InventoryProcess Map, Handoff List, Improvement Backlog
Tagsno overlap
LeanObservationProcessOperations
LeanContinuous improvementOperations
CadenceGovernanceExecution
ProcessOperationsImprovement
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