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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.
Complexitydifferent
LowMediumLowMedium
Timedifferent
30-120 min0.5-5 Tage1 h bis mehrere Wochen1-3 h
Participantsdifferent
2-64-101-83-10
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Observation Notes, Improvement IdeasKaizen Charter, Waste List, Improvement Experiments, Standard Work UpdatePDCA Log, Experiment Plan, Learning Outcome, Standard ChangeProcess Map, Handoff List, Improvement Backlog
Tagsno overlap
LeanObservationProcessOperations
LeanContinuous improvementOperations
Continuous improvementLeanExperiments
ProcessOperationsImprovement
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