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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.
Complexitydifferent
LowMediumMediumLow
Timedifferent
30-120 min0.5-5 Tage1-3 h60-90 min
Participantsdifferent
2-64-105-304-10
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Observation Notes, Improvement IdeasKaizen Charter, Waste List, Improvement Experiments, Standard Work UpdateConsensus Clusters, Theme Titles, Priority AreasProblem Cluster, Prioritized Challenge, Experiment
Tagsno overlap
LeanObservationProcessOperations
LeanContinuous improvementOperations
FacilitationConsensusWorkshopAlignment
FacilitationDecisionProblem solvingWorkshop
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