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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Intervention Mapping.
Systems Thinking
Intervention Mapping
Paper illustration of Futures Wheel with its method-specific working model.
Systems Thinking
Futures Wheel
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.Intervention Mapping translates a need for change into a planned, evaluable program. The method connects target group, determinants, actions, and measurement into a traceable chain.The Futures Wheel helps explore the consequences of a decision, a trend, or a strategic move in a structured way. It makes visible which first, second, and third-order effects could arise from an event.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.
Complexitydifferent
LowHighMediumHigh
Timedifferent
30-120 min1-5 Tage60-120 minHalf day
Participantsdifferent
2-64-123-103-12
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Observation Notes, Improvement IdeasLogic Model, Change Objectives, Intervention Components, Evaluation PlanFutures Wheel, Consequence Chains, Strategic SignalsLeverage Map, Action Strategy
Tagsno overlap
LeanObservationProcessOperations
ChangeSystems thinkingCapability
ForesightSystems thinkingSignals
Systems thinkingChangeStrategy
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