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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowLowHighMedium
Timedifferent
30-120 min30-60 min2-6 h45-90 min
Participantsdifferent
2-62-103-82-5
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasIceberg Worksheet, Pattern Notes, Intervention IdeasCurrent Reality Tree, Core Problems, Intervention IdeasA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
LeanObservationProcessOperations
Systems thinkingRoot causePatterns
Systems thinkingRoot causeConstraintsCausality
LeanProblem solvingCoachingOperations
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