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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of an IBIS map with issues, positions and arguments
Knowledge Modeling
IBIS
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.IBIS structures thinking about complex questions as a sequence of issues, ideas, and arguments. The method keeps discussions open without forcing them into premature consensus.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
30-120 min1-3 h45-90 min1-3 h
Participantsdifferent
2-62-82-51-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasIssue Map, Positions, Argument NotesA3 Report, Action Plan, Root Cause AnalysisArgument Map, Evidence Gaps, Decision Rationale
Tagsno overlap
LeanObservationProcessOperations
RationaleKnowledgeDecision
LeanProblem solvingCoachingOperations
SensemakingDecisionRationale
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