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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper notes move from an inbox to action, project and calendar collections.
Operations
Getting Things Done
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
LowMediumLowMedium
Timedifferent
30-120 min1-2 h Setup, laufend15-30 min1-4 h
Participantsdifferent
2-612-63-8
Formatdifferent
WorkshopAsyncWorkshopWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasAction Lists, Project List, Review RoutineRoot cause notes, CountermeasuresProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
LeanObservationProcessOperations
ProductivityPlanningTasksExecution
Root causeIncidentLeanProblem solving
Root causeProblem solvingQualityIncident
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