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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Future Reality Tree.
Systems Thinking
Future Reality Tree
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.A Future Reality Tree shows how desired actions are meant to lead to a better system state. The method checks whether a path of change holds together logically before time flows into implementation.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.
Complexitydifferent
LowHighHighMedium
Timedifferent
30-120 min2-4 hHalf day60-120 min
Participantsdifferent
2-63-83-122-8
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Observation Notes, Improvement IdeasFuture Reality Tree, Negative Branches, Assumption List, Improved InjectionsLeverage Map, Action StrategyConflict Cloud, Assumption List, Breakthrough Ideas, Next Experiments
Tagsno overlap
LeanObservationProcessOperations
Theory of ConstraintsSystems thinkingChange
Systems thinkingChangeStrategy
Theory of ConstraintsAssumptionsSystems thinking
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