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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Funnel Analysis workspace showing the question, observations, and next decision.
Growth
Funnel Analysis
Paper illustration for Kaizen Event.
Operations
Kaizen Event
A/B Testing workspace showing the question, observations, and next decision.
Growth
A/B Testing
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When many visitors or users drop off along the way, the reason behind the number often stays hidden. Funnel Analysis exposes these transitions and makes visible exactly where the path collapses.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.When two variants compete, discussions quickly decide by taste rather than effect. A/B Testing checks behavior under controlled conditions and separates real improvement from chance or expectation effects.
Complexitydifferent
LowMediumMediumHigh
Timedifferent
30-120 min1-3 h0.5-5 Tage1-4 Wochen
Participantsdifferent
2-61-54-101-6
Formatdifferent
WorkshopAsyncWorkshopAsync
Outputdifferent
Observation Notes, Improvement IdeasFunnel report, Drop-off analysis, Optimization hypothesesKaizen Charter, Waste List, Improvement Experiments, Standard Work UpdateExperiment results, Decision log, Learning summary
Tagsno overlap
LeanObservationProcessOperations
AnalyticsConversionGrowth
LeanContinuous improvementOperations
ExperimentsGrowthAnalyticsValidation
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