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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Value Stream Mapping workspace showing the question, observations, and next decision.
Delivery
Value Stream Mapping
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.When delivery work dissolves into wait times, handoffs, and hidden effort, Value Stream Mapping makes the actual flow visible. The method exposes bottlenecks, idle time, and feedback loops so lead time and improvement levers become tangible.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.
Complexitydifferent
LowHighMediumMedium
Timedifferent
30-120 min2-6 h1-3 h1-3 h
Participantsdifferent
2-63-104-102-6
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Observation Notes, Improvement IdeasFMEA Table, Risk Priority, Mitigation ActionsCurrent-state map, Future-state map, Bottleneck listStandard Work Sheet, Deviation List, Improved Standard, Training Needs
Tagsno overlap
LeanObservationProcessOperations
RiskQualityOperationsRoot cause
LeanFlowWasteDelivery
LeanProcessQuality
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