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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
Paper illustration for Kaizen Event.
Operations
Kaizen Event
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
30-120 min30-180 min0.5-5 Tage45-90 min
Participantsdifferent
2-61-64-102-5
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasFault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaKaizen Charter, Waste List, Improvement Experiments, Standard Work UpdateA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
LeanObservationProcessOperations
TroubleshootingDiagnosisEngineering
LeanContinuous improvementOperations
LeanProblem solvingCoachingOperations
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