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| Criterion |  Operations Gemba Walk |  Agile Example Mapping |  UX Research Contextual Inquiry |  Agile Acceptance Criteria Workshop |
|---|---|---|---|---|
Purposedifferent | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | When a story carries business rules and exceptions, it brings clarity before implementation. It makes examples, open questions, and boundaries visible enough that the logic becomes jointly sound. | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | When a story needs clear checkpoints before implementation, it sharpens expectation and scope together. It sorts work by value, risk, and delivery ability. The result is captured as Acceptance Criteria and a Story Update. |
Complexitydifferent | Low | Low | Medium | Low |
Timedifferent | 30-120 min | 30-60 min | 1-3 Wochen | 20-40 min pro Story |
Participantsdifferent | 2-6 | 3-7 | 4-12 Beobachtungen | 3-6 |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop |
Outputdifferent | Observation Notes, Improvement Ideas | Example Map, Acceptance Criteria, Open Questions | Field Notes, Workflow Insights, Pain Points | Acceptance Criteria, Story Update |
Tagsno overlap | LeanObservationProcessOperations | Behavior-Driven DevelopmentRequirementsExamplesRefinement | UX researchObservationContext | AgileRequirementsRefinementBehavior-Driven Development |