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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
EventStorming on a long working surface: colored event cards form a business flow, friction points are marked, and a boundary separates different areas of responsibility.
Domain Modeling
EventStorming
Process Mapping method illustration showing its working structure
Operations
Process Mapping
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
30-120 min2-8 h1-3 h45-90 min
Participantsdifferent
2-65-123-102-5
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasEvent Timeline, Ubiquitous Language, Boundaries, Open QuestionsProcess Map, Handoff List, Improvement BacklogA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
LeanObservationProcessOperations
Domain-Driven DesignEventsDiscoveryWorkshop
ProcessOperationsImprovement
LeanProblem solvingCoachingOperations
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