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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
Paper illustration for Future Reality Tree.
Systems Thinking
Future Reality Tree
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.A Future Reality Tree shows how desired actions are meant to lead to a better system state. The method checks whether a path of change holds together logically before time flows into implementation.
Complexitydifferent
LowMediumHighHigh
Timedifferent
30-120 min60-120 minHalber Tag2-4 h
Participantsdifferent
2-62-85-203-8
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Observation Notes, Improvement IdeasConflict Cloud, Assumption List, Breakthrough Ideas, Next ExperimentsSimulation Notes, Gaps List, Updated RunbooksFuture Reality Tree, Negative Branches, Assumption List, Improved Injections
Tagsno overlap
LeanObservationProcessOperations
Theory of ConstraintsAssumptionsSystems thinking
ResilienceOperationsIncident
Theory of ConstraintsSystems thinkingChange
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