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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
LowMediumHighLow
Timedifferent
30-120 min60-120 minHalber Tag15-30 min
Participantsdifferent
2-62-85-202-6
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Observation Notes, Improvement IdeasConflict Cloud, Assumption List, Breakthrough Ideas, Next ExperimentsSimulation Notes, Gaps List, Updated RunbooksRoot cause notes, Countermeasures
Tagsno overlap
LeanObservationProcessOperations
Theory of ConstraintsAssumptionsSystems thinking
ResilienceOperationsIncident
Root causeIncidentLeanProblem solving
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