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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.
Complexitydifferent
LowMediumHighLow
Timedifferent
30-120 min60-120 min1-4 Wochen45-90 min
Participantsdifferent
2-62-86-30 Experten2-8
Formatdifferent
WorkshopWorkshopAsyncWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasConflict Cloud, Assumption List, Breakthrough Ideas, Next ExperimentsExpert Forecast, Consensus Range, Assumption NotesAssumption List, Critical Assumptions, Learning Plan
Tagsno overlap
LeanObservationProcessOperations
Theory of ConstraintsAssumptionsSystems thinking
ForecastingExpertsDecisionStrategy
AssumptionsRiskDecisionDiscovery
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