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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
LowMediumMediumHigh
Timedifferent
30-120 min60-120 min45-90 min2-8 h
Participantsdifferent
2-62-82-52-8
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasConflict Cloud, Assumption List, Breakthrough Ideas, Next ExperimentsA3 Report, Action Plan, Root Cause AnalysisProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
LeanObservationProcessOperations
Theory of ConstraintsAssumptionsSystems thinking
LeanProblem solvingCoachingOperations
Problem solvingRoot causeDecisionOperations
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