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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole.When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
30-120 min1-3 h1-3 h1-3 Wochen
Participantsdifferent
2-63-102-84-12 Beobachtungen
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasDomain Context Map, Boundary Notes, Ownership MapContext Map, Integration Patterns, Boundary NotesField Notes, Workflow Insights, Pain Points
Tagsno overlap
LeanObservationProcessOperations
Domain-Driven DesignContextBoundaries
Domain-Driven DesignBoundariesStrategy
UX researchObservationContext
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