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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration for Kaizen Event.
Operations
Kaizen Event
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowHighMediumMedium
Timedifferent
30-120 min1-4 Wochen0.5-5 Tage45-90 min
Participantsdifferent
2-66-30 Experten4-102-5
Formatdifferent
WorkshopAsyncWorkshopWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasExpert Forecast, Consensus Range, Assumption NotesKaizen Charter, Waste List, Improvement Experiments, Standard Work UpdateA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
LeanObservationProcessOperations
ForecastingExpertsDecisionStrategy
LeanContinuous improvementOperations
LeanProblem solvingCoachingOperations
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