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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.
Complexitydifferent
LowHighMediumLow
Timedifferent
30-120 min1-4 Wochen45-90 min60-90 min
Participantsdifferent
2-66-30 Experten2-54-10
Formatdifferent
WorkshopAsyncWorkshop + asyncWorkshop
Outputdifferent
Observation Notes, Improvement IdeasExpert Forecast, Consensus Range, Assumption NotesA3 Report, Action Plan, Root Cause AnalysisProblem Cluster, Prioritized Challenge, Experiment
Tagsno overlap
LeanObservationProcessOperations
ForecastingExpertsDecisionStrategy
LeanProblem solvingCoachingOperations
FacilitationDecisionProblem solvingWorkshop
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