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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Paper illustration of an IBIS map with issues, positions and arguments
Knowledge Modeling
IBIS
A paper-based illustration representing Domain Storytelling with its core stages and visible working result.
Knowledge Modeling
Domain Storytelling
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.IBIS structures thinking about complex questions as a sequence of issues, ideas, and arguments. The method keeps discussions open without forcing them into premature consensus.Domain Storytelling translates domain knowledge into a shared narrative of actors, objects, and workflows. It is especially useful when language, rules, and process understanding must be tightly connected.
Complexitydifferent
LowMediumMediumLow
Timedifferent
30-120 min60-180 min1-3 h1-2 h
Participantsdifferent
2-64-202-82-8
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Observation Notes, Improvement IdeasCynefin Map, Domain-specific Actions, Sensemaking NotesIssue Map, Positions, Argument NotesDomain Story, Glossary Notes, Process Narrative
Tagsno overlap
LeanObservationProcessOperations
ComplexitySensemakingDecision
RationaleKnowledgeDecision
KnowledgeDomain-Driven DesignProcess
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