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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of a yellow story card, blue rule cards, green example cards and a red question card on a light workspace.
Agile
Example Mapping
Paper illustration of Acceptance Criteria Workshop with a method-specific labelled workspace.
Agile
Acceptance Criteria Workshop
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When a story carries business rules and exceptions, it brings clarity before implementation. It makes examples, open questions, and boundaries visible enough that the logic becomes jointly sound.When a story needs clear checkpoints before implementation, it sharpens expectation and scope together. It sorts work by value, risk, and delivery ability. The result is captured as Acceptance Criteria and a Story Update.
Complexitydifferent
LowMediumLowLow
Timedifferent
30-120 min1-3 Wochen30-60 min20-40 min pro Story
Participantsdifferent
2-64-12 Beobachtungen3-73-6
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Observation Notes, Improvement IdeasField Notes, Workflow Insights, Pain PointsExample Map, Acceptance Criteria, Open QuestionsAcceptance Criteria, Story Update
Tagsno overlap
LeanObservationProcessOperations
UX researchObservationContext
Behavior-Driven DevelopmentRequirementsExamplesRefinement
AgileRequirementsRefinementBehavior-Driven Development
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