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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
A paper-based illustration representing Domain Storytelling with its core stages and visible working result.
Knowledge Modeling
Domain Storytelling
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.Domain Storytelling translates domain knowledge into a shared narrative of actors, objects, and workflows. It is especially useful when language, rules, and process understanding must be tightly connected.
Complexitydifferent
LowMediumLowLow
Timedifferent
30-120 min1-2 h1 h bis mehrere Wochen1-2 h
Participantsdifferent
2-61-81-82-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Observation Notes, Improvement IdeasConcept Map, Relationship Labels, Knowledge GapsPDCA Log, Experiment Plan, Learning Outcome, Standard ChangeDomain Story, Glossary Notes, Process Narrative
Tagsno overlap
LeanObservationProcessOperations
KnowledgeConceptsMappingSensemaking
Continuous improvementLeanExperiments
KnowledgeDomain-Driven DesignProcess
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