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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Paper illustration of an IBIS map with issues, positions and arguments
Knowledge Modeling
IBIS
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.IBIS structures thinking about complex questions as a sequence of issues, ideas, and arguments. The method keeps discussions open without forcing them into premature consensus.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
30-120 min1-2 h1-3 h60-180 min
Participantsdifferent
2-61-82-84-20
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Observation Notes, Improvement IdeasConcept Map, Relationship Labels, Knowledge GapsIssue Map, Positions, Argument NotesCynefin Map, Domain-specific Actions, Sensemaking Notes
Tagsno overlap
LeanObservationProcessOperations
KnowledgeConceptsMappingSensemaking
RationaleKnowledgeDecision
ComplexitySensemakingDecision
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